Recent Posts

Water in your Mansfield crawlspace is not good!

4/9/2020 (Permalink)

Water in crawlspace Water in your crawlspace can cause lots of damage. Get it dried by the pros at SERVPRO of Ashland / Richland.

Need Emergency Service?

Call SERVPRO of Ashland / Richland, 24/7 @419-207-8449.

SERVPRO of Ashland / Richland provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. Our trained technicians are on standby to help restore your home.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  Our team arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

No worries - Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call SERVPRO of Ashland / Richland at 419-207-8449.

Overnight Storms Hit Homes in Northeast Ohio

4/8/2020 (Permalink)

Tree on home Tornado, wind and rain damage hit this home hard. SERVPRO of Ashland / Richland was there to help

Tornado, wind, hail and rain descended on our community overnight.  Power was out due to downed power lines by the abundant amount of trees that had fallen.  Winds tore off large branches, blew residents outdoor furniture and trash cans.

SERVPRO of Ashland / Richland is there for you if you need your home or business's roof tarped or boarded up.  The worst thing you can do to your property is to let more water in to do further and more extensive damage.

SERVPRO of Ashland / Richland is there 24 hours a day, 7 days a week.  We will work with your insurance company not only for the emergency service but also making your home "Like it never even happened," 409-207-8449

We are cleaning experts

3/26/2020 (Permalink)

Technicians in a meeting At SERVPRO of Ashland / Richland we take clean up seriously

SERVPRO of Ashland / Richland is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Ashland / Richland, 419-207-8449.

Power Outages in Ashland / Richland

1/30/2020 (Permalink)

tree on power line Be prepared in Ashland / Richland for power outages.

Power Outages

Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly. A power outage may:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

Contact Ohio Edison at (800) 633-4766

Should you need further assistance SERVPRO of North Richland and Ashland is only a call away at 419-207-8449.

Sump Pump

1/29/2020 (Permalink)

Diagram of sump pump Make sure your sump pump in always in good working order to keep your basement dry

Not sure who thought of the idea of leaving a large open crock in the basement of a structure, running footer tile into it and then installing a pump into the crock to pump water out of the structure.  That said, these pumps can be found in the majority of basements and are known to fail.  Either the pump itself burns out from overuse or age, the power goes out, or too much water gains entry and the pump cannot keep up.  This can especially be bad if the affected area is finished or has a lot of personal property stored in the affected areas.  SERVPRO of North Richland and Ashland is here to assist with mitigation, reconstruction and contents services to make it “Like it never even happened."

Filing a claim if you have water damage

1/29/2020 (Permalink)

Water on floor of warehouse Water everywhere so know what to do and call SERVPRO of Cuyahoga South

The process for making a claim for water damage is pretty much the same for flood or non-flood damage.

  1. Stop the water flow or leaks if possible.
    • Of course, if your home is flooded by a raging river, that is likely impossible until the water recedes. However, if you have a burst water pipe, you need to take steps to stop the leak. Turn off the water main or get the pipe repaired quickly.
  2. Contact your insurance company as soon as possible.
    • Most insurance companies offer a 24/7 claims number. The customer service representative can help you get the claim started and tell you the exact next steps the insurance company will need you to do.
  3. Take pictures and/or video of the damage.
    • You need to have a visual record of the damage to the building and its contents. This is critical for your claim.
  4. Make reasonable repairs to the property to secure it from further damage.
    • This includes covering holes in the roof, securing windows with plywood, etc.
  5. Start getting the water out.
    • If you have water remaining inside the building, you can start removing it. You can do this yourself or have a water extraction company do it. Keep all receipts since insurance may cover those costs.
  6. Don't throw anything away.
    • The adjuster will need to see all damaged property.
  7. Write down all your interactions with the insurance company.
    • This includes time, date, who you spoke with, and the details discussed. Always follow up in writing on important discussions.
  8. Keep a central file that includes your interaction log, documents received from the insurance company, copies of the photos taken, and copies any correspondence you send.
  9. Call SERVPRO of North Richland and Ashland Counties at (419) 207-8449

Frozen pipes can burst and cause havoc!

1/28/2020 (Permalink)

Water shooting out of broken pipe Frozen pipes can burst and cause havoc in your Mid Ohio home!

At a faster rate than northernly areas of the country also hit with recent severe winter storms, properties in Mid Ohio may experience the trauma of interior flooding due to frozen pipes. Other areas still cope with below zero temperatures, but their familiarity with long periods of below-freezing weather changes building practices to protect pipes. If you are caught with standing water inside your home because of cold temperatures in your southeastern home, we can help.

Plumbing rarely drains completely, and the water left in your Ohio pipes can freeze, surprising you with flood damage. As the water freezes inside the pipes it expands, and the resultant pressure causes metal or plastic conduit to split and crack and connections to fail. Unless the main is shut off, water continues to flow and pours out of the cracks. Your foundation or crawl space collects the moisture, and you need our professional crews and heavy-duty equipment to remove it and dry out your structure.

Speed is essential to a successful flood damage recovery after pipes burst. Water progressively harms building materials and contents. A quick soaking is usually endurable if the moisture is relatively clean and is dried out thoroughly. SERVPRO of North Richland and Ashland crews are skilled at using pumps and extractors to remove the vast majority of flood waters, and then to switch to air movers, dehumidifiers, and sometimes heaters to reduce the moisture that remains soaked into framing, walls, ceilings, floors, and fixtures such as carpeting, wallpaper, and cabinets.

Water that stands or saturates structural components and possessions for more than 24 to 48 hours threatens to support the growth of mold. As SERVPRO of North Richland and Ashland crews manage your flooding situation, we may pack out stored boxes or furnishings, providing you with an inventory and the chance to decide whether to pursue specialized drying solutions or to discard ruined items. We may offer freeze drying as a resource for wet documents and pictures and help to launder and dry clean waterlogged clothing, linens, and other items.

All our services are accomplished as swiftly as possible to give your belongings and home’s structure the best chance to become restored “Like it never even happened.” It also disrupts your and your family’s life minimally as well. We work to have the damaged pipes repaired fast, too, as failing to do so results in another flood. Throughout the restoration process, SERVPRO of North Richland and Ashland is in constant contact with your insurance company to make sure your out of pocket costs are limited, as we assist you with your claims process.

SERVPRO of North Richland and Ashland trains to respond successfully to flooding events, no matter what the cause of the disaster.

Contact us at (419) 207-8449, 24 Hours a day

Prepared for Storms in Mansfield?

1/23/2020 (Permalink)

Sign and building in Mansfield SERVPRO helping save this famous Mansfield building

SERVPRO of Ashland / Richland, specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Ashland / Richland, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 419-207-8449

Mid Ohio Businesses get ready with an Emergency Ready Profile

1/23/2020 (Permalink)

Emergency Ready Profile logo Get an Emergency Ready Profile for your central Ohio business!

The Best Way to Reduce Business Interruption Following a Disaster in Barberton or Norton is to Plan For it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO Emergency Ready Profile,ERP ,for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO Emergency Ready Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency Ready Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage

A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establish SERVPRO of North Richland and Ashland as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

Call SERVPRO of North Richland and Ashland to schedule your ERP today at 419-207-8449.

We feel the need for speed!

1/22/2020 (Permalink)

SERVPRO Franchise Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster a SERVPRO Franchise Professional can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down.

   Emergency Response 1-4-8

     Service Response Guidelines

1. Within one hour from notice of loss a SERVPRO Franchise Professional will contact your insured to arrange for service.

4. Within four hours of loss notification, a SERVPRO  Franchise Professional will be on-site to start mitigation services.

8.  Within eight business hours of on-site arrival, a verbal briefing of the scope will be      communicated to the adjuster.