Recent Posts

Things you need to know about Smoke Damage

8/3/2020 (Permalink)

When the firefighters leave, it may seem like the danger has passed and the home is safe from further destruction.  While fire may be the immediate danger, once it is gone, what it leaves behind will continue to affect the house.  Ash and smoke, if left untouched, will cause extensive corrosion, etching and discoloration.  Also, powerful lingering odors. The only way to properly clean smoke and fire damage is to be extremely thorough. This entire process is very detailed.  Ash residue is easily disturbed and can spread through the building with ease, causing everything to need restoration.                                                                  

  Things You need to Know About Smoke Damage  

  1. Smoke Migrates to Cooler Areas: The behavior of smoke during a fire is largely dependent on temperature. Smoke is typically hot and migrates to cooler regions of your home. Unfortunately, the cooler regions of your home are often hard to reach places, like cabinets and the underside of furniture. This makes the cleaning process much more difficult and is one of the major consequences of smoke damage. 
  2. Smoke Uses Plumbing to Migrate Through Your House: Smoke naturally travels through plumbing systems, using holes around pipes to travel from floor to floor. This is the best way for smoke to travel throughout homes and buildings and cause further damage. Vents and plumbing systems are cleaned and often replaced if smoke damage is great enough. 
  3. Wet, Smoldering Fires Produce the Most Damaging Smoke: The type of fire and the type of smoke produced by the fire make a huge difference when it comes to cleaning smoke damage. Wet, smoldering fires produce highly volatile and noxious smoke, the effects of which can persist for years if not cleaned properly. 
  4. High Temperature Fires Produce Easier to Clean Smoke Damage: Contrary to what you might believe, high temperature fires tend to be less damaging than smoldering fires. That is because they burn very quickly and produce a different type of smoke that contains less damaging soot. As a result, even though the high temperature fire may seem like it would produce more damage, you may just get lucky. 
  5. A Very Damaging Component of Smoke is Invisible: While the billowing clouds of dark smoke may seem the likely culprit, it’s the invisible protein residues of smoke that can also cause server damage. These residues can break down metal, wood, paint, and even porcelain, and their highly volatile chemical make-up allows them to penetrate deep into almost any substance while remaining totally invisible. Beware of this invisible enemy! 
  6. Smoke Damage Can destroy Metal and Wood Items: You might think that hearty substance like wood and metal would not be affected by smoke as much as upholstery and textiles. You’d be wrong. The noxious protein residues in smoke can break down brass, copper, wood, and even stone, causing them to decay at an ultra-rapid rate. Be sure to let a professional know about the exposure of wood and metal items to smoke and the duration of the exposure. 
  7. The Number 1 Rule to Prevent Lasting Smoke Damage: Get Air Moving: If you want to get a head start on cleaning up your home after smoke damage, follow the cardinal rule. Get air moving.  Use fans and open windows to keep air circulating throughout your home. This will prevent any remaining smoke residues from penetrating even deeper into your house and property.

Fire in Mansfield home starts in Basement

8/2/2020 (Permalink)

smoke and soot Cigarette's can do lots of damage to your home. Be careful!

This Mansfield, Ohio home experienced fire, smoke and soot damage when a cigarette lit this garage on fire.  They called SERVPRO of Ashland / Richland to handle the fire restoration.

According to the National Fire Protection Association (NFPA) smoking materials, including cigarettes, pipes, and cigars, started an estimated 17,200 home structure fires reported to U.S. fire departments in 2014. These fires caused 570 deaths, 1,140 injuries and $426 million in direct property damage. SERVPRO of Ashland / Richland has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – SERVPRO of Ashland / Richland (419) 207-8449

Business Owners and Disaster Preparations

8/2/2020 (Permalink)

Anticipating future risks your business will be exposed to can be difficult due to many factors, but one thing business owners should certainly prepare for is a natural disaster.

While often not discussed in a business-focused manner, natural disasters have grown increasingly common in recent years and the way businesses handle them can often make or break future operations.

While there is no way to know for sure if a natural disaster will strike your commercial property, understanding your insurance coverage, action plan and the process of reopening afterwards will help ensure you can recover quickly if it does.

Disaster Preparations Especially for Business Owners

  1. Double-Check Your Insurance
    Unfortunately, not every business policy is designed with natural disasters in mind. Often, excessive damages from natural causes will not be fully covered, leaving business owners to foot the bill for recovery from their own capital. However, starting this dialogue with your agent and researching the types of supplemental policies business owners may be eligible for will help you be certain you are fully covered.
  2. Create Your Action Plan
    When you are faced with a scenario where you must evacuate from your business right away, it is important to have a plan in place and all necessary supplies in order to do so in as little time as possible. Documenting local shelters, evacuation routes and medical facilities will be helpful, as well as any key actions such as shutting down machinery on your way out the door.
  3. Rehearse Drills and Prepare Staff
    It is important to not only make an emergency action plan for yourself but to also include your staff in the procedures. Once you have your details determined, sharing the plan with your employees and designating those in leadership roles to host regular and varied disaster drills with the team can help everyone stay safe and know what to do in a frightening scenario.
  4. Choose a Restoration Company to Work With
    All aspects of disaster planning are important, but one vital thing is knowing how you will get your business property suitable to reopen following the disaster. The best way to do that is to work with a restoration company that has expertise in commercial jobs in order to get your damage restored and your doors reopened as quickly as possible.

If you need to pick a commercial restoration company that’s right for you, call us today! We can tell you all about what sets our process apart.

Keeping your Commercial Carpets Clean Benefits You!

7/31/2020 (Permalink)

Doctor's office clean carpet Let the experts at SERVPRO of Ashland / Richland take care of your commercial carpets.

Many carpets are designed to camouflage dirt, especially carpet intended for commercial areas and businesses. Because these same carpets see so much traffic, they can get pretty dingy and rough-looking over time. A poorly maintained carpet can actually hurt your business, so frequent carpet cleaning is a good investment. A carpet that isn’t well cared-for will need to be replaced sooner than one that receives regular cleanings and maintenance, costing you a lot more money in the long run!

  • If you own a commercial building space, keeping your carpets in good repair can cut down on customer complaints and liability from any trips and falls.
  • Clean carpeting and flooring are part of the good image of your business: clients will be more comfortable with you, and your employees will feel more positive about their work environment. A happy worker is much more productive!
  • A clean carpet also reduces illness-causing biological contaminants such as bacteria, mold and viruses that can negatively affect your clients and work staff. This will be especially important during cold and flu season.

Having your commercial carpets cleaned regularly should be part of your business maintenance program.

Consider these points when deciding what an appropriate cleaning schedule should be:

  • Color, nap and pile, type, and density of your carpet: a higher-quality carpet will probably be able to go longer without cleaning, for example, and hold up better over time.
  • Foot traffic in your place of business: this aspect is going to change based on seasons and weather. A busy workplace is great, but it comes with its own set of challenges.
  • The type of your commercial space: if you own a business that uses heavy machinery, you will need to have a much heavier cleaning schedule.
  • The type of business you conduct: a veterinary office, daycare or restaurant is going to need more attention than an attorney’s office, for example. If you are a business related to the medical field, your needs may be very specific based on the area of medicine you are associated with.

Our team at SERVPRO of Ashland / Richland are trained experts when it comes to helping with all your commercial cleaning needs. If dingy, dirty carpets are a problem in your commercial property call us today at (419) 207-8449.

Emergency Ready Profile prepares you for fire

7/29/2020 (Permalink)

Both commercial and residential clients can take advantage of our expertise in preventing and preparing for a fire damage event. The aftermath of even a minor fire is stressful, and you as a homeowner are rarely experienced in the practical and emotional ramifications of such an event. We have built a rich knowledge base over the years of restoring fire damaged dwellings for other members of our community. Make use of our familiarity, training, and skills, and ready yourself for a problem you and we both hope you never encounter. 

The SERVPRO Emergency Ready Plan, ERP, encourages you to take stock of your situation before a disaster happens. We help you assess your property and work out many of the logistics we need to master to deliver fast and efficient fire damage restoration if a blaze occurs. You assist us and also improve the odds of a successful fire restoration effort by creating a layout of your property, identifying the location of utility shutoffs, and clarifying a chain of command should you be unable to respond yourself. 

You can designate another person to act on your behalf in the plan, helpful if you are injured or out of the area when the fire crisis occurs. This precaution is if you spend any time traveling or just as insurance if you think it possible you may have an issue with clarity of thought after a fire damages your property. Making decisions ahead of time helps SERVPRO follow a well-thought out plan rather than waiting for your instructions after a frightening event like a fire makes it hard for you to respond.


SERVPRO of Ashland / Richland wants to be certain our efforts always lead to the outcome you desire. Give us a call at (419) 207- 8449 to schedule an assessment that will help us collaborate on an Emergency Ready Plan to protect and restore your property.

Fredricktown Area Smoke and Soot Cleanup

7/28/2020 (Permalink)

soot on garage wall Smoke and Soot can leave lots of damage to your home. Call the professionals today!

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Ashland / Richland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –
SERVPRO of Ashland / Richland (419) 207-8449.

Faulty Sprinkler System Causes a Water Loss at Ashland Dentist Office

7/28/2020 (Permalink)

water on Dentist chair Water everywhere! What do I do? Call SERVPRO of Ashland / Richland

This Ashland, Ohio Dentist experienced water damage when the sprinkler system went off unexpectedly.  Water sprayed over the main exam area affecting the ceiling, walls, cabinets, chairs and flooring.  The owner called SERVPRO of Ashland / Richland to handle the mitigation as efficiently as possible to minimize loss of business.

A water loss can strike your commercial property at any time and can sideline your business, regardless if the damage occurs from a major storm event or a broken water line. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when you have an emergency water event, the SERVPRO of Ashland / Richland professionals offer fast, 24-hour emergency services, 365 days per year.

Water Damage or Flooding? Call Us Today:           

SERVPRO of Ashland / Richland (419) 207-8449

House Fires: How to prevent them and what to do if you experience one

7/21/2020 (Permalink)

Every day, 7 people die in house fires- most in homes that lack working smoke alarms. In less than 30 seconds a small flame can evolve into a colossal fire and become life threatening; in less than two minutes your home can be consumed by flames, producing toxic smoke and gases with temperatures hotter than your oven. Asphyxiation is the leading cause of fire deaths and surprisingly, heat is more dangerous than flames- Room temperature can reach 100° at floor level and a smoldering 600° at eye level. With that being said, smoke and toxic gases are responsible for more deaths than flames and heat.

Kitchen mishaps, electrical sparks, space heaters, playing with matches are all common causes of house fires. However, they are preventable:

  • Do not leave cooking unattended- More than 60% of kitchen fires begin on the stove. Also, do not use stove range to heat your home.
  • Keep grills at least 10 feet away from siding and out from under branches and roof overhangs.
  • Smoking is the leading cause of home fires. ALWAYS smoke outdoors, never in bed, and always use an ashtray, making sure butts are completely stubbed out.
  • NEVER smoke in a home where oxygen is used, even if it is turned off.
  • Replace all worn, old, or damaged appliance cords immediately. Frayed wires = fires!
  • Avoid having multiple appliances plugged into the same receptable and try not to run extension cords underneath rugs.
  • Keep combustible objects at least 3 feet away from portable heating devices, such as portable heaters- Make sure they have a thermostat control mechanism and will switch off automatically if the heater falls over.
  • Remove lint from dryer filter after every use.
  • Change heating and air conditioning filters regularly.
  • Avoid unattended/careless use of candles.
  • Portable generators should never be used indoors.
  • Make sure combustible and flammable liquids are kept away from any heat source.
  • Discuss at least two escape strategies with your family or housemates prior to a fire and designate a meeting spot that is a safe distance from the home.
  • A working smoke detector significantly increases chances of surviving a deadly fire. Place alarms on each floor of your house, even the basement, and if possible, in every bedroom. Test batteries monthly and replace them once a year. Replace the alarms themselves every 8-10 years.
  • *Contact your local fire department for information on obtaining alarms for people with functional needs, i.e. a vibrating or flashing alarm.
  • Have fire extinguishers on each level of the home and/or in fire-prone areas like the kitchen and near the fireplace. Check gauges often to make sure they have a proper charge.
  • Carbon monoxide (CO) is a toxic gas found in fumes from combustible fuel- it is potentially deadly as it has no odor, taste, or color. Install CO alarms in central locations on each floor of the home, especially outside sleep areas.

Although preventable, fires still occur and figuring out what to do afterward can be an incredibly stressful and overwhelming process; it can be hard to decide what to do first as your mind is running around in a million directions.

  • Immediately call 9-1-1! But make sure you are out of the house before doing so.
  • Call your insurance company. You will most likely receive calls from public adjusters and contractors trying to get your business. It is recommended you speak to no one but your insurance agent.

If you do not have homeowner’s insurance, your family and community might help you get back on your feet. Some organizations that may help are:

  • American Red Cross (ARC).
  • Salvation Army.
  • Religious organizations.
  • Public agencies, such as the public health department.
  • Community Groups.
  • State or municipal emergency services office.
  • Nonprofit crisis- counseling centers.
  • A fire in your home can cause serious damage to your home and many of your belongings may be badly damaged by flames, heat, smoke, and water. In order to fight the fire, firefighters may have broken windows and cut holes on the roof- Ask your agent or adjuster to recommend restoration companies, like SERVPRO, that can help with cleaning up soot or water damage, boarding up windows, and other construction.
  • Contact your landlord or mortgage lender as well as your credit card company to report any cards lost in the fire.
  • Check with an accountant or the IRS about special benefits for people recovering from fire loss.
  • Save undamaged items from any further destruction. Any items not damaged should be put in a safe place, such as a storage facility.

Handle burnt money as little as possible. If money is only partly burnt, you can take it to your regional Federal Reserve Bank to get it replaced or send it to the Treasury:

Bureau of Engraving and Printing

MCD/OFM, Room 344A

14th and C Streets SW

Washington, DC 20228

  • Fully cooperate with the insurance company’s investigation. When a fire claim is reported, it becomes top priority and in most cases the adjuster will be out to see the loss within 24 to 48 hours after receiving the claim.
  • Find somewhere to live if you home is unlivable. Most policies include “Loss of Use or Loss or Rents” coverage, which pays for shelter, food, and clothing you may need- Make sure to let local police know that the site will be vacant.
  • Do not enter your house or apartment unless the fire department says that it’s safe to do so. If utilities are unsafe, they will be turned off- Do not try to turn them on yourself.

 After a fire, your sense of security may be lost, which can significantly disrupt the regularity of daily life and it can become difficult to take care of yourself with so many other anxieties preoccupying your mind. Experiencing such a tragic loss can take an emotional toll on you so pay attention to how you and your loved ones are handling stress, whether related to the fire or not. Make sure to get plenty of rest and ask for help if needed. Watch pets as well for any changes in their behavior. Scared animals often react by biting or scratching. Keep them out of the home until after the cleanup is done to keep them safe.

It is common to experience a variety of reactions such as:

  • Feeling physically or mentally drained.
  • Having difficulty making decisions or staying focused.
  • Becoming easily frustrated more frequently.
  • Becoming more argumentative with family and friends.
  • Feeling overly tired, sad, numb, lonely, or worried.
  • Undergoing changes in appetite or sleep patterns.

Try to accept whatever reactions you experience as most of them are temporary and should go away over time.  If the above reactions hang around for two weeks or longer is it suggested that you seek help from a medical professional.

For more advice on fire prevention and what you should do after a fire, contact SERVPRO of Ashland / Richland at (419) 207-8449.

Equipped and Ready in Mansfield

7/20/2020 (Permalink)

Semi trailer in front of business SERVPRO of Ashland / Richland moved fast to save this office building from further damage.

SERVPRO of Ashland /Richland, specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

SERVPRO of Ashland /Richland, is ready when a storm strikes.  Our resources can handle a small or large storm or flooding disaster. We can access equipment and personnel from a network of 1750 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 419-207-8449

Need Emergency Service?

7/20/2020 (Permalink)

Need Emergency Service?

Call SERVPRO of Ashland /Richland, 24/7, (419) 207-8449

SERVPRO of Ashland /Richland, provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. Our trained technicians are on standby to help restore your home.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  Our team arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

No worries - Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call at SERVPRO of Ashland /Richland, 419-207-8449.