Recent Posts

Leaking water waits for no one.

4/14/2022 (Permalink)

water pooling in ceiling Don't let water sit or it won't be the only damage done to your home.

Quick Water Removal Can Reduce Damages

SERVPRO is “Faster to any size disaster,” and this quality provides many benefits for homeowners of waterlogged residences. When a pipe has burst apart, a tub has overflowed, or a drain backed up, your home needs to have that excess water removed as quickly as possible.

Homes in MansfieldShelby and Ashland that have excess water from disasters such as pipe failures and forgotten tubs dry out best when water removal services from SERVPRO are the first part of the entire process. Pumping out any water that is visible upon our arrival helps us gain a better visual so we can more easily assess the extent of the overall damage.

Larger amounts of porous materials require more aggressive drying methods than materials that are less porous. Our experience benefits homeowners in many kinds of disasters that can damage a home by giving us insight into how best proceed in almost any type of situation imaginable, and overflowing toilets and tubs, exploding water heaters, burst pipes, and flooding from natural sources are only a few of those catastrophes.

Removing water starts the process, but then we need to move toward removing the moisture that has escaped into the air through evaporation. This moisture can find its way into every part of your home and create problems later unless it is captured and removed. Dehumidifiers, heaters, air movers, and even open windows can work wonders when used together. Moisture meters provide us with a beginning reading of areas in your home that are compared to later readings, showing us our progress in drying out your home.

When dry, remaining problems can still exist, such as unusual odors. This is because odors are caused by particles, that although tiny, produce smells when they have been disturbed. We can rectify this problem with odor control methods. Other problems that can remain behind include over-stretched carpeting, and we can fix that problem, also.

Because floors are always saturated in a situation where standing water exists, we take great care in ensuring that these surfaces are completely dry. This prevents warping of wooden floors and sub-flooring. Otherwise, walking in your home may soon become hazardous for your family and guests.

In situations that have left your home partially submerged, call us, SERVPRO of Ashland / Richland at (419) 207-8449.

We can begin water removal efforts so that your home is once again as it should be, perfectly dry. Accidents can occur at all hours of the day and night, and because of this, we are always available to take your call.

Safety Tips During Lightning Storms

4/14/2022 (Permalink)

Lightning over water Be prepared and safe during lightning storms.

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck.

Here are a few lightning safety tips:

  • Be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.
  • Go indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.
  • Avoid windows, doors, porches and concrete. Do not lie on concrete floors and avoid leaning on concrete walls. Lighting can travel through any metal wires or bars in concrete walls or flooring.
  • Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

Burst Pipes Can Lead To a Lot of Water Damage

1/26/2022 (Permalink)

a wet floor If you think you have burst pipes and water damage, call SERVPRO today!

It's been very cold the past few days, and with cold weather comes bursting pipes. When a pipe bursts or leaks, the standing water can cause mold to grow and damage to your property.   

What To Look For  

  • Standing water in places where it shouldn’t be, such as the basement, attic and garage  
  • Discoloration or water stains on the walls or ceilings  
  • Musty odors in the building  

Water itself can cause foul smells and wood to rot, but it can also cause mold to grow. Mold can cause serious structural damage, so when you have mold growing, you need to act quickly for the sake of your customers, and your business.   

What Can I Do About It?  

Pick up that phone and call us! When you call SERVPRO of Ashland/Richland you can rest assured knowing our experts will act quickly, taking a methodical and systematic approach to identifying your problem and eliminating it from your building as quickly as possible.   

Remember, the longer you wait, the more damage that could be happening to your property, so give SERVPRO of Ashland/Richland a call and let us get down to our business so that you can get back to yours knowing your building is safe, dry and mold free.  

SERVPRO Can Do It All!

1/25/2022 (Permalink)

A torn down wall waiting to be rebuilt. Let SERVPRO take care of everything@

With your business in the hands of SERVPRO, you can rest assured that your property is going to be efficiently and professionally restored as if it were never damaged in the first place.  

What Does SERVPRO Do? 

In short, we do almost everything related to disaster mitigation. If your business has had water damage, mold damage, storm damage, fire damage, or most any other kind of damage, SERVPRO is the one stop shop to have everything repaired quickly, but without compromise.  

Why SERVPRO? 

SERVPRO will take care of you every step of the way when it comes repairing your home or business. Being locally owned and operated, we may have seen you in the community, maybe we’ve shopped at your establishment, or even been invited to your home at some point. With such close ties to the community, it is in our best interest to repair your property with the upmost professionalism. If it’s important to you, it’s important to us as well.  

What do I Need to do After a Disaster? 

Just call us! We’ll help you every step of the way, looking after you and your property as if it were our own.  

The Best Mold Detection and Remediation Services

1/25/2022 (Permalink)

Mold behind a wall If you have water damage, let the experts at SERVPRO fix it before it comes an issue!

COMMERCIAL MOLD DETECTION & REMOVAL SERVICES

Mold contamination is a growing concern for businesses of all sizes. Mold, a fungus that is found in damp places, can grow almost anywhere moist conditions exist. Left unattended, it can cause health problems as well as serious structural damage to your facility. As your go-to experts in mold remediation, we take a methodical and systematic approach to carefully identify the source of the mold growth and help eliminate mold from your working environment.

What are the signs to look for in your building?

  • A recent flood or water damage
  • Leaks in or around the building either from burst pipes or air conditioning systems
  • Musty odors in the building
  • Discoloration or water stains on the walls or ceilings

STRUCTURAL DAMAGE:
Molds gradually destroy the things they grow on and can grow anywhere:

  • Foundation
  • Roof
  • HVAC system
  • Drywall
  • Gutters
  • Furnishings and more

LET US TAKE CARE OF YOUR MOLD PROBLEM:


Regardless of mold, your work must go on. Trust the experts in mold abatement at SERVPRO to take care of the problem so you can focus on your business. We take a methodical and systematic approach to carefully identify the source of mold growth and help eliminate mold from your working environment as soon as possible.

If you suspect mold in your business, count on SERVPRO to quickly remediate the issue and let you get back to business as soon as possible. Once we assess the damage, we’ll work with you to create a comprehensive remediation plan unique to your needs. Then, we’ll keep you informed every step of the way to ensure we’re always on the same page and providing the best work. With our guided expertise, innovative tools and technologies, we’ll get your business up and running again as soon as possible.

Winter Storms can Cause Pipe Bursts

1/25/2022 (Permalink)

A broken pipe spewing water If storms cause any damage to your home, make sure to call SERVPRO!

Why Are Frozen Pipes Dangerous?

Frozen pipes are a problem for a couple of reasons. They can create an inconvenience but, more seriously, can cause major damage to your property.

  • Lack of Running Water– The most obvious danger of a frozen pipe is the inability to access running water. This can interfere with your tenant’s ability to do everyday tasks such as washing the dishes or taking a shower. It is a landlord’s responsibility to make sure his or her tenants have running water.
  • Potential to Burst- The second problem that can occur when a pipe freezes is that the pipe actually bursts. Once the actual water in the pipe freezes, pressure is created between the closed faucet and the blockage that can build up to a point that causes the pipe to explode. If the pipe bursts outside, this could also create dangerous slippery conditions while the temperatures are below freezing.

 Signs of Frozen Pipes

  • The Temperature Is Right- Pipes cannot freeze if it is not cold enough outside for them to do so. Water does not freeze when it is 60 degrees Fahrenheit outside, and neither do pipes. When the temperature falls to 32 degrees Fahrenheit or lower, you should begin to take precautions to prevent vulnerable pipes from freezing.
  • There Is Frost on the Pipe- For pipes that can actively be seen, such as those under sinks, you may be able to see frost that has accumulated on the exterior of the pipe. This can serve as a warning sign that the pipe is frozen before you ever try to turn on the faucet.
  • No Water Is Coming Out of the Faucet- Another sign that you may have a frozen pipe on your hands is lack of running water. If you or a tenant turn on a kitchen or bathroom faucet and only a slight trickle of water or no water at all comes out, the water pipe leading to the faucet may be frozen.
  • Strange Smells- A fourth potential sign of a blocked pipe is an odd smell coming from a faucet or drain. If the pipe is partially or completely blocked, the only way the odor can escape is back up in the direction of your property.

How Much Does a Frozen Pipe Cost to Fix?

It is very difficult to estimate the cost of fixing a frozen pipe because each situation is so unique. Two factors that play a huge role in cost are the location of the pipe and whether the pipe has burst.

If you are able to easily access the blockage, such as a pipe under a kitchen sink, you might be able to thaw the blockage for free using a hair dryer or hot rags.

If the blockage is buried in a wall, fixing the issue will become more expensive. You may spend a few hundred dollars cutting open sheetrock to find the problem or more than a thousand if you need to hire a plumber to find and thaw out the blockage.

If a frozen pipe bursts You have a flooding issue on your hands, you could be faced with thousands of dollars of damage. You will have to hire a plumber to fix the burst pipe and then you will have to deal with fixing any damage the water has caused inside your property. If you have the property insurance, they should help cover some of these costs. In cleaning up the mess the water will leave behind you can count on SERVPRO. We are water cleanup experts.  

Time is Money in an Emergency

1/12/2022 (Permalink)

SERVPRO equipment and employees When you have an emergency, call the best! SERVPRO!

SERVPRO Professionals arrive quickly and are trained and equipped to help you regain control of your life when you have an emergency such as a water loss or smoke damage. Mitigation requires quick action. The faster SERVPRO can be on-site to start the cleanup for water or smoke, the better the results. This could also keep the cost of the claim down.

   Emergency Response 1-4-8

     Service Response Guidelines

1. Within one hour from notice of loss a SERVPRO Professional will contact your insured to arrange for service.

4. Within four hours of loss notification, a SERVPRO  Professional will be on-site to start mitigation services.

8.  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the adjuster. 

If you need service, don't wait. Call SERVPRO, and we will be there to make it "Like it never even happened."

Why Communication is Key in the Restoration Business

1/6/2022 (Permalink)

SERVPRO Person in front of a shelf. Make sure the company you choose communicates with you the entire time. Choose SERVPRO.

Stayed in communication and made sure I understand what was happening and if I had any questions, they would answer them! I highly recommend them!”

The above quote was from one of our many clients, and for the sake of anonymity, we’ll call them John. John woke up one morning to find that the line to his freezer had broken and caused water to leak from the kitchen into the unfinished part of the basement. He quickly shut off the water and got in contact with us to cleanup and restore the damaged area. The job itself was straightforward; dry out the area, then repair or restore anything that was damaged. But when John wrote a five-star review, he chose to harp not on the work itself, but on the COMMUNICATION he received throughout the process. This decision is interesting because it highlights was sets SERVPRO apart from other restoration and construction companies.

There are lots of companies that can do clean up and restoration, and John probably knew that. It’s easy to imagine that when he saw the damage, he googled what companies could mitigate it. SERVPRO came up, of course, but so did many other companies; some organically and some through paid ads. John had options, but he saw our raving reviews and happy customers, and chose to go with SERVPRO, and he’ll be forever happy he did. We kept him in the loop the entire time. He always had the ability to call us with questions or concerns. He always knew what was happening, why it was happening, and about how long it would take. Despite clean up and restoration being an area that John probably had no experience in, he was able to follow the process of his house and his property being restored as if he was a member of the green team doing it.

Don’t choose a company that just does the work because you’re paying them, choose a company that cares enough to help walk you through the entire process of clean up, restoration, and reconstruction. Choose SERVPRO.   

Being Prepared for Natural Disaster

12/13/2021 (Permalink)

a small town damaged by storms. Be prepared for natural disaster when it strikes!

Natural disasters often feel like an issue that happens to other people, not you, but it's important to have a plan just in case. Having a disaster plan means you're ready in case anything happens and is an important part of being a business owner.

Disaster Preparations Especially for Business Owners

  1. Double-Check Your Insurance
    Not every business policy is designed with natural disasters in mind. Often, excessive damages from natural causes will not be fully covered, leaving business owners to foot the bill for recovery from their own capital. However, starting this dialogue with your agent and researching the types of supplemental policies business owners may be eligible for will help you be certain you are fully covered.
  2. Create Your Action Plan
    When you are faced with a scenario where you must evacuate from your business right away, it is important to have a plan in place and all necessary supplies to do so in as little time as possible. Documenting local shelters, evacuation routes and medical facilities will be helpful, as well as any key actions such as shutting down machinery on your way out the door.
  3. Rehearse Drills and Prepare Staff
    It is important to not only make an emergency action plan for yourself but to also include your staff in the procedures. Once you have your details determined, sharing the plan with your employees and designating those in leadership roles to host regular and varied disaster drills with the team can help everyone stay safe and know what to do in a frightening scenario.
  4. Choose a Restoration Company to Work With
    All aspects of disaster planning are important, but one vital thing is knowing how you will get your business property suitable to reopen following the disaster. The best way to do that is to work with a restoration company that has expertise in commercial jobs to get your damage restored and your doors reopened as quickly as possible

SERVPRO Will Do it all!

11/15/2021 (Permalink)

flooding outside a business If your business is damaged by a disaster, call SERVPRO today!

No one wants disaster to strike their business, but unfortunately, something like that is simply beyond your control. What you can control, however, is how you respond when disaster strikes, and that’s where the Disaster Recovery Specialists at SERVPRO of Ashland/Richland come in! 

What Does SERVPRO Do? 

The well-trained SERVPRO professionals will arrive quickly to your disaster, expertly but efficiently evaluate your issue, and restore everything so well, it’ll be "Like it never even happened." Thanks to being locally owned and operated, SERVPRO of Ashland/Richland is faster to any disaster. When your business suffers from flood damage, fire damage, storm damage, or mold, time becomes money, and the faster the problem is masterfully solved, the sooner you can open your business back up and start serving clients again!  

What Do I Need to Do? 

All you must do is call the local SERVPRO professionals, and we will help you through every step of the process. We know your business is important to you; it’s important to us too! We will take care of you and your property every step of the way in this difficult time. 

There’s never a good time for a disaster, but there is a good time for responding to it, and a good time for entrusting the resolution to passionate experts, and that time is right now. So, give us a call, and let us do what we do best, so you can get back to doing what you do best.